These Terms of Service ("Terms") govern your access to and use of steinmetzrealestatepros.com (the "Site"), operated by Steinmetz Real Estate Professionals ("we," "us," "our"), a real estate team at William Raveis Real Estate. By using the Site you agree to these Terms.

1. Use of the Site

You may use the Site for lawful, personal, and non-commercial purposes consistent with these Terms. You agree not to:

Reverse engineer, scrape, or systematically harvest data from the Site (including listing data) without our prior written consent.
Use the Site to send unsolicited communications, malware, or other harmful content.
Impersonate another person or misrepresent your affiliation with any person or entity.
Interfere with the operation of the Site or attempt to gain unauthorized access to any portion of it, including the dashboard at /dashboard.
Reproduce, copy, sell, resell, or exploit any portion of the Site without our express written permission.

2. No Brokerage or Agency Relationship Until Engaged

Browsing the Site, submitting a contact form, or receiving an automated valuation does not by itself create a brokerage, agency, fiduciary, or other professional relationship between you and us. A brokerage relationship begins only upon execution of a written agreement with William Raveis Real Estate and the licensed agent assigned to you.

3. MLS Data and Listing Information

Listing data is provided by MLS Property Information Network, Inc. ("MLS PIN"). The information set forth on the Site was provided to MLS PIN by third-party sources, including sellers, lessors, and public records, and was compiled by MLS PIN. The information is for the personal, non-commercial use of consumers having a good faith interest in purchasing or leasing listed properties of the type displayed and may not be used for any purpose other than to identify prospective properties. Information is deemed reliable but not guaranteed and should be independently verified.

4. Home Valuation Tool — No Appraisal

Our home valuation tool produces an algorithmic estimate based on comparable sales and public records. It is not an appraisal, a binding offer, or a substitute for the professional judgment of a licensed appraiser or real estate agent. Property values depend on condition, finish, location, market timing, and other factors that an automated estimate cannot fully capture. For a precise valuation, request a comparative market analysis (CMA) from a licensed agent.

5. AI-Generated Content

Some content on the Site — including blog posts, neighborhood insights, valuation narratives, and chat responses — is generated with the assistance of artificial intelligence and reviewed (or published) by our team. AI may produce inaccurate or out-of-date information. Always verify material facts (price, specifications, taxes, school ratings, zoning) directly with authoritative sources or with a licensed agent before making any decision.

6. Third-Party Links and Services

The Site may link to third-party websites or services (including MLS PIN, William Raveis, listing storybooks, and social platforms). We are not responsible for the content, practices, or policies of those third parties. Their use is governed by their own terms and policies.

7. Intellectual Property

All content, design, layout, and code of the Site (excluding MLS data and content provided by third parties) is the property of Steinmetz Real Estate Professionals or its licensors and is protected by copyright and other intellectual property laws. You may view and print pages for personal, non-commercial use only.

8. Disclaimer of Warranties

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of Liability

To the fullest extent permitted by law, Steinmetz Real Estate Professionals, William Raveis Real Estate, and our respective officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or lost data, arising out of or relating to your use of the Site, even if advised of the possibility of such damages.

10. Equal Housing Opportunity

We support and comply with the Fair Housing Act and the Massachusetts anti-discrimination statute. We do not discriminate based on race, color, religion, sex, handicap, familial status, national origin, sexual orientation, gender identity, age, ancestry, marital status, veteran or active military status, genetic information, or any other status protected by law.

11. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Site shall be brought exclusively in the state or federal courts located in Middlesex County, Massachusetts.

12. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated via the Site or by email where appropriate. Continued use of the Site after a change constitutes acceptance of the revised Terms.

13. Contact

Questions about these Terms? Contact us:

Email: sarina.steinmetz@raveis.com
Phone: (617) 610-0207
Office: 1229 Centre Street, Newton, MA 02459